We operate 24/7, with either personnel on-duty or on-call. We urge citizens with water or sewer issues, please contact the Utilities Department at 316-322-4448 during business office hours (7:00 a.m. - 3:00 p.m.).
However, if you experience problems after business hours (3:00 p.m. - 7:00 a.m.), for water or sewer issues, call our on-call personnel at 316-323-4987 or 316-323-4997. We will check the city sewer first, at no expense to the customer, to assist in the elimination of the problem.